PRIVACY POLICY
Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That’s why we’re committed to respecting the confidentiality of the personal information we collect.
Collecting personal information
We may collect some or all of the following information:
● Last name
● First name
● Postal address
● Postcode
● E-mail address
● Telephone/fax number
● Credit card number
● Gender / Sex
● Age / Date of birth
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies, log files and/or web beacons to gather information about you.
Forms and interactivity:
Your personal information is collected through forms sent to us. These may include :
● Forms, including order forms
● Opinion poll
● Competition
We may use the information collected for the following purposes:
● Order tracking
● Provide you with information / Promotional offers
● Statistics
● Contact
● Website management (presentation, organization)
Your information may also be collected through the interactivity that may be established between you and our Web site in the following ways:
● Statistics
● Contact
● Website management (presentation, organization)
We may use the information collected for the following purposes:
● Correspondence
● Providing you with information / Promotional offers
Log files, cookies and web beacons
We collect certain information through log files and cookies. We may also use web beacons on our website and in our e-mails. This mainly concerns the following information:
● IP address
● Operating system, type of browser and/or e-mail client
● Visited pages and requests
● Time and day of connection and/or e-mail opening
The use of such files can enable us to :
● Improved service and personalized advertising
● Order tracking
● Statistics
Sharing personal information
We may share the personal information we collect with third parties for the following reasons:
● Consumption profile
● Order fulfillment
● Advertising
If you do not wish your personal information to be communicated to third parties, you may object to this at the time of collection or at any time thereafter, as mentioned in the following sections.
Choices for cookies
As explained above, several types of cookies, with different purposes, are used on our site. Some of these are necessary to enable you to use our services. You may:
1. Delete and manage cookies on your browser, in order to eliminate cookies that have already been deposited and/or configure your browser to refuse the deposit of new cookies. You can also configure your browser to inform the websites you visit that you do not wish to be tracked by them.
2. Use other tools developed by third parties to disable certain cookies.
Option 1: Delete and manage your browser’s cookies
Option 2: Use tools developed by third parties
Mailing lists, newsletters and e-mail advertising
You can choose to subscribe to one of our mailing lists. In this case, we may send you newsletters and advertisements by e-mail. You may, at any time, decide to change the information we store about you or to unsubscribe from these mailing lists. You may also contact us to request that we delete your information and/or export it and send it to you.
Right of objection and withdrawal
We are committed to offering you the right to object to and withdraw your personal information.
The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, on a mailing list.
To exercise these rights, please contact us at the following address
Address: 1989 Autoroute 440, Laval H7L 3W3
E-mail: [email protected]
Telephone: 866-391-5414
Website: macucina.ca/
Right of access, rectification and portability
We undertake to grant a right of access, rectification and portability to data subjects wishing to consult, modify or receive information concerning them.
To exercise these rights, please follow the procedures described above. If you have any questions, please do not hesitate to contact us:
Address: 1989 Autoroute 440, Laval H7L 3W3
E-mail: [email protected]
Telephone: 866-391-5414
Website: macucina.ca/
Security
The personal information we collect is kept in a secure environment. The people who work for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
● Secure Sockets Layer (SSL) protocol
● Network monitoring software
● Computer backup
● Login / password
● Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the privacy of your transactions. However, as no mechanism offers complete security, an element of risk is always present when using the Internet to transmit personal information.
In accordance with Bill 25, we have appointed Stephane Mackarous as our Privacy and Data Protection Officer. For any communication, please contact him at the following e-mail address: [email protected].